Email us at hi@clawzusa.com. We reply within 1–2 business days, usually sooner.
Help with an order
Include your order number (it’s in your confirmation email and in your account) so we can find it quickly.
- Where’s my order? Check the tracking link in your account under Orders & tracking, or use Track an order if you checked out as a guest.
- Something arrived damaged or wrong? Email us within 7 days of delivery with photos of the figure and the box, and we’ll make it right.
- Want to return something? Start a return from your account, or read our return policy.
Everything else
Press, collaborations, wholesale and general questions go to the same address: hi@clawzusa.com.
Many answers are already on our FAQ.